Tag: complaints

How I Quickly Settled an Unresolved Consumer Complaint

A few weeks back, my wife went down to attend a family member’s wedding. She rented a vehicle from a company that we’ll affectionately refer to as “Not-Thrifty Rental” for the duration of this post (or NTR for short).   After the trip was over and I was going through some of the expenses, I …

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What to Do When a Complaint Falls on Deaf Ears

Over this past Thanksgiving, a relative of mine was telling me about a problem he was having with a newer water heater he had installed. It hadn’t been working correctly since it was put in. He wasn’t able to resolve the issue with the contractor he’d hired to install the water heater or the company who manufactured …

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