How to Lower Your DIRECTV Bill

charlie_imageThis past year marked our nine year anniversary of using DIRECTV for our TV service. This relationship has lasted a lot longer than I ever thought it would. However, that doesn’t go without saying that the relationship hasn’t had its bumps and bruises. Like any human relationship, it’s about give and take, and our experience with DIRECTV hasn’t been anything different.

Here is what our current service looks like:

  • “Total Choice Family Package” – 55 channels – $29.99/month
  • DVR Services – $0.00/month for 12 months (normally a $10/month service)
  • NFL Sunday ticket – until end of 2014 season – $0/month (normally a $325/year service)
  • Showtime – $0.00/month for four months (normally a $14/month service)
  • Taxes/Fees: about $2.22/month
  • Total Monthly Bill: $32.21/month

Some of you might be saying, “How is his bill so low?”, or “How is he getting all those extra services for free?” Part of that has been because I have been a loyal customer for nine years, but it really comes down to using The Disconnection Negotiation.

What is the Disconnection Negotiation?

lower directv billAbout 5 years ago I read of a number of people on Slickdeals.net that were getting all the things I listed above for $19.99/month for being a new customer of DIRECTV. That really irked my frugal bone, and made me wonder why I couldn’t get the same deal. Being the inquisitive thrifty guy that I am, I called in, and implemented my first trial of The Disconnection Negotiation. Here are the steps you too can utilize to lower your DIRECTV bill:

  1. Call DIRECTV Customer Service at 1-855-387-6898
  2. Press option #2 and option #3 to go to the cancel service center
  3. Greet the representative by name and state you’d like to disconnect your service
  4. They’ll ask for your first and last name, and the amount of your last bill. So have that on hand.
  5. State that you’d like to disconnect your service, because the bill is more than you’d like to spend.
  6. The rep will typically say that they are sorry to hear that. Ask if they have any promotional offers that would help you lower your bill and free services that might help you reconsider staying with DIRECTV.
  7. They’ll usually offer $10 off/month, but ask if they’d be willing to throw in some extra channels too.
  8. Talk it over with your spouse, and decide

It is at this point that you really need to consider, “Is what they are offering me a good promotion or can I get a better deal with Comcast, Dish, or Cox?” If you’ve done your research with your other local providers and have seen what their lowest price offers are, then it will help you make a decision when it comes to step #8.

I’ve used this technique to continually keep my DIRECTV bill low, and it keeps DIRECTV pursuing me as a loyal customer. Even though it takes a little research as to what other options I have with my local providers, the savings will add up.

To give you an example – with my current package – if I had done nothing, I would be paying about $120+ more per year. So basically, if I was lazy, and hadn’t fought for my bill, then I’d be out a lot of money over this next year.

This is one technique I use to lower my DIRECTV bill every month, but I’d like to hear your stories. How do you lower your DIRECTV, Comcast, Cox, or Dish bills? Do you frequently switch providers? Do you use online promotion codes? Please share your money  saving stories!

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95 comments

  1. Melody says:

    January 5, 2018
    I had gotten my bill from December it was $122.56… I was floored because I had only been paying $70.00 a month .. so I called used the I’m gonna have to disconnect. if I can’t get it lowered … needless to say my bill was lowered by $60.00 plus as a bonus I get 4 months of Showtime free. I’m glad I ran across this site when I did . it worked wonders an they will do anything to accommodate ur needs … this was with direct tv . THANK YOU SO MUCH

    • Sean N says:

      I got a new bill for $139 from $81.. Obviously I called as stated the obvious ridiculousness of that. Told them that “this is the last straw, cancel my service” . All they offered was some free movie channels. Waiting to see what propaganda they send me to get me back, but as of 1/21/18. I am done.

  2. Charlie says:

    Woohoo!!! That is great to hear! I’m always glad to hear when people are saving money from our tips and tricks! Thanks for leaving a comment and don’t forget to subscribe to our e-mail subscription list so you can receive other money saving tips.

  3. Beth Halper says:

    Just lowered mine. It’s down from $202 (was I nuts?) to $66.98 but we lost Showtime. The operator offered me a $100 credit, too — 17 years loyal don’t ya know! Plus new equipment.

  4. Charlie says:

    Beth – good for you! I thought I had a lot of loyalty! Isn’t it amazing how a few minutes just saved you over $130/month! Crazy.

    • Charlie says:

      Jennifer – more than likely your bill will increase again in a year, so what I do is schedule a reminder to make sure I do the same process every year. This will help you ensure that you are continually saving money.

  5. steve says:

    I called ATT last night. I have cell, internet, and Directv. I’ve been with them since Directv came out in 1995. I told them I was about to cancel they lowered my internet from $54 to $40 a month and Directv from $123 to $60 a month. No negotiating or anything. Lady was very helpful.

    • Charlie says:

      Steve – that is great to hear! Being friendly with the customer service goes a long way to helping you lower your bill. Great job!

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