How to Setup the Ooma Wireless + Bluetooth Adapter

charlie_imageAs I've invested a lot in my Ooma home phone service, I decided to stack up my investment even more, and get the Ooma Wireless + Bluetooth Adapter. I want to have the flexibility to put my base phone unit anywhere in the house. The Ooma Wireless + Bluetooth Adapter with USB connection allows me to be able to make this move. As I unboxed and demonstrated in the setup video, here are a few things you need first.

Requirements:

As the Quick Start Guide that is included with the unit explains, it is extremely easy to setup. The instructions come with three easy steps. These steps took about 3-5 minutes to complete and I was well on my way to having wireless freedom with my Ooma. Here are the steps I followed:

  1. Install the wireless adapter in the back of your Ooma base unit
  2. Connect your home computer to your Ooma device via network cable (use the home port on the Ooma device)
  3. Configure wireless settings by going to setup.ooma.com (you can bring up a command prompt on your computer and ping “setup.ooma.com”, which will test your local connection via the network cable)

Here is a short video I made on how to setup Ooma wireless adapter.

In order to setup the Ooma Bluetooth Adapter to either a cell phone or hands free device, then follow the three easy steps below.

  1. Go to setup.ooma.com and select Bluetooth. Type in a Bluetooth Service Name, enable Bluetooth Service (and you can allow Bluetooth audio transfer), and then click Update & Add device
  2. Clicking add and you will see your Bluetooth device. Select it, and click next
  3. Note the default pin, and click add

Now your Ooma Bluetooth Adapter is connected to your Bluetooth device. Since I set it up, I was really impressed with the functionality of using the Bluetooth services. It was neat how when my cell phone is called that it rings both my home phone system (with caller id showing it through my cell) and my cell phone. Here are a few print screens from my setup that may benefit you.

Ooma-Bluetooth-Setup
Ooma-Bluetooth-Setup2
Ooma-Bluetooth-Setup3

Hope you enjoy the Ooma Wireless + Bluetooth Adapter as much as I do! Let me know your thoughts if you are using it and any comments below.

Learn more about Ooma Telo at Amazon (now only $99)

This article has been brought to you by our friends at Ooma. All opinions expressed are 100% the authors.

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11 Comments

  1. I have a similar issue whereas I can finally get to the setup screen but the wireless adapter sees a dozen wifi signals but not mins from my iphones hotspot yet everything else in the home both detects the signal and connects but ooma doesn’t

  2. I have an iMac connected wirelessly. When I follow set up instructions my network does not appear when I “scan for networks”. Ooma techs are nonplussed by this….saying it is an internet problem and my internet provider says it is an Ooma problem!!

    I have no where else to turn for help! Any ideas on how to proceed would be greatly appreciated. Thanks. Elynne

    • To be honest Elynne, Charlie has since stopped using the Ooma device since writing this – and while I still have the Telo, it hasn’t been working for us for quite some time. I would check again with Ooma to see what they can do. Our best.

  3. I set up my Bluetooth with the help of Ooma Tech over the phone. It’s all set up. However, when I use Siri on my iphone, which is connected to my Ooma Telo via bluetooth, the Ooma Telo and my HP All-In-One ring. I want my iphone connected to Ooma bluetooth so that when my iPhone rings, it rings the Ooma Telo handset, otherwise I can’t hear my cell phone ring. I didn’t have this problem with my old Ooma box (that broke) and my AT&T handset that I used in conjuction with my Ooma. But with my new Ooma box and new Ooma Telo handset and my iPhone connected to bluetooth, the Telo and HP printer both ring when I use Siri. How do I correct this problem?

  4. Thank you so much for noticing my comment and taking the time to offer solutions.

    • No problem! That is what we are here for! :)

  5. Hi Charlie.

    In your directions you never instruct on connecting Ooma to the modem prior to trying to connect with setup.ooma.com.

    I have only received spotty help from Ooma thus far, but they hand made it clear that Ooma must be blue lighting to configure the adapter.

    I have achieved the blue lighting, but find it impossible to connect either to setup.ooma.com or 172.27.35.1. I have disabled WiFi. I have tried pinging. I cannot connect.

    Do you have any guidance?

    Thank you in advance,
    Frustrated non-techie

    • Too bad the question of Frustrated Non-Techie was not answered. I have the same problem.

    • If you have disabled wifi, and are directly connected to ooma device (from a laptop to the ooma) with an ethernet cable, then try and reboot your laptop and try again. Sometimes your laptop might still be hanging on to the IP address you received through wifi. After reboot make sure your wifi is still disabled. Once you reboot it, then you should be able to connect.

      The alternative is that you can 1) disable your wifi, 2) bring up the command prompt, 3) type ipconfig /release 4) type ipconfig /renew 5) this will pick up an ip address lease from the ooma device. Once you get an ip address from the ooma device, then you should be able to ping setup.ooma.com.

  6. This is driving me crazy – I do NOT have a lap top computer. I use a desk top. There is only 1 plug in for Ethernet cable – so how the heck am I supposed to plug in another for the “wireless” to work?????? Am I supposed to out and buy a lap top???? I am so frustrated!!!!

    • Loralee,

      Thanks for your question. Here is what you need to do:

      1) Unplug your desktop from your router
      2) Plug your ethernet cable into your ooma device
      3) On your browser you can go to setup.ooma.com (which is actually a direct connection to your ooma base station)
      4) If you plugged in your desktop to your ooma base station then you should be able to bring up a command prompt, and type: ping setup.ooma.com and it should return a reply
      5) From there then you should be able to follow the setup steps in my youtube video: https://youtu.be/9Zq9S46cG4s (go to 2:00 of 4:07 to pick up here)
      6) After you’ve completed the setup, then you can plug your desktop back into your router and have everything working normal

      Does this make? You don’t need to buy a laptop or anything extra.

      Charlie


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