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Ooma Phone Review 2013 – One Year Later

2013 February 4
by Charlie

charlie_imageOne year ago I switched from Vonage to Ooma home phone service in an attempt to save money on our monthly phone bills. In February 2012, I determined that I’d had enough of the $35.75/month (after all the taxes and fees) I was paying with Vonage. At the time I’d had a couple of friends that had changed VOIP providers to Ooma and all had raving reviews of their services. Especially when it comes to how much they were saving per month! 



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After hearing their comments I took the plunge and bought the $199 Ooma Telo phone adapter from Amazon. Pretty hefty up front cost for a phone device, but I knew it would take me just 6.69 months to breakeven compared to my existing home service.

So now that it’s one year later I’ve watched the savings build up month over month. Here are a few interesting financial stats on how the Ooma phone service has helped our family save money.

One year of Ooma costs – $244.76
One year of Vonage costs – $429.00
Amount Ooma has saved me this past year – $184.24
Average monthly savings vs Vonage – $15.19 (this is even bigger savings over a 2 year period)

Over the past year our family’s been able to evaluate not only the savings, but the pros and cons. Here are a few:

Pros

  • Ultra Cheap – biggest pro would have to be how much we are saving per month compared to our previous provider.
  • Sound Quality – doesn’t even sound like you are talking on a VOIP line and we even have DSL (with speeds of 8 Mbps down/756 Kbps up). We have one central docking station which we connect up to the Ooma device, and services our whole house. Advice – try and place your router, ooma device, and phone dock on the main floor of your home. This will help improve sound quality too.
  • Ease of Use – it took a total of 15 minutes to connect the Ooma phone device up to our home network. Simple instructions and automatic connectivity to your ISP.
  • Easy Process in Porting Over My Old Number – it took only about 5 days for my phone number to be ported over from Vonage to Ooma. In between I just forwarded my vonage to my ooma phone number. Important tip – once you are notified that your number has been ported over then make sure you reboot your Ooma device to pick up your ported number.

Cons

  • No E-mail Delivery of Voice Messages – one of the nice features we had with Vonage (by default) was the .MP3 delivery of our voicemails. In addition, they provided a textual e-mail of your voicemail, which was nice. With Ooma you need to buy the premium service in order to get this feature, which is only $10/month extra.
  • Phone Will Disconnect After 60 Minutes – my wife mentioned that it’s frequently been disconnecting after talking on the phone with one of her friends for an hour. I’ve never had this problem, because I never talk to anyone that long! :)

Here’s a great video on how to setup and install your Ooma Telo device.

Overall, since it’s been one year since we bought our Ooma phone service I would say I’m extremely satisified. I’d recommend it to anyone! What type of home phone service do you use? How much are you paying per month? Have you looked at using Ooma?

Charlie

An IT professional, Charlie also buys and sells liens, lives on the cheap, runs marathons and helps to run his family farm. In his spare moments, he raises 3 children, does the dishes and writes one post a week. His former blog, Frugal Retirement Plan, has been cited by US News and World Report.
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One Response
  1. Elizabeth permalink
    February 7, 2013

    My mom and I were evaluating her phone options at Thanksgiving. We got the OOMa at best buy for around $125. The call quality is awesome! She loves it and I would HIGHLY reccomend it. (Neither she nor I talk for longer than 60 min usually so we’ve never experienced the CON listed above).

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